Abhisi :While it may feel weird to delegate mundane tasks to a computer, automation isn’t cheating—it’s working smarter.With Abhisi, you can automate basic tasks like routing customer messages to the correct department.This ensures that the right messages get to the right people as quickly as humanlypossible, so that customers receive the timely help they need.
If you want to know how your support team is doing in handling customer support, use the reports feature to get insightful reports on a variety of important metrics.Achievement reports, like first-time response or time-based drill down, give you an idea of how quickly the support team is responding to requests.
The best way to create a seamless customer experience is to make sure that every element of your customer communications is branded to match your business.Customize the clean and simple Abhisi Chat messenger to complement your website branding.
With Abhisi’s knowledge base, you can provide 24/7 customer support through a self-service portal with informative articles and FAQs.Customers can get the answers they need when they need them by searching through the organized knowledge base for information related to their issue or question.
The way to a customer’s heart is through quality service and support. Abhisi makes it easy for your support team to exceed expectations with an all-in-one help desk solution that unifies all your customer messages in one inbox.With automation and an info-packed knowledge base, your customers will get the help they deserve faster.
If you’ve been looking for a helpdesk ticketing solution, you may have noticed the same thing as I did – the good ones are expensive, and/or limited to a certain quota of mailboxes, and the pricing is per user.