Callback Tracker :The robust live chat feature allows for real-time communication with visitors in a way that won’t have you juggling conversations like a nightmarish AOL Instant Messenger.Segment the calls by department to route traffic to technical support, customer service, questions for the CEO, and any other channel that needs a little more specific knowledge.
Visitors will appreciate not being bounced around to different departments, and you’ll save time and energy sorting through queries.Callback Tracker makes sure that you’re not constantly waiting by the phone to receive calls, either.
Plus, you’ll instantly see which page the customer requested the call from, giving you an idea of what to expect when you hop on the line.Callback Tracker works with Zapier, Salesforce, Google Analytics, WordPress, and more to fit nicely into your ecosystem.
You’ll also be able to link email requests to SendFox, phone call requests to your calendar, and SMS requests to the customer record in Salesforce.Callback Tracker is the missing piece to your business operations and customer messaging.
Getting your visitors the support they need is difficult enough without having to switch tools to manage phone calls, messages, and emails.Callback Tracker handles all avenues of customer communication, and seamlessly integrates with other tools and platforms.
this was just a fancy looking call back widget that I thought I give it a try but to my surprise, it seems to be more than that. I like the fact that it can disguise my calls with my own caller id,