Ideta Appsumo: With Ideta’s no-code interface even non-techies can build a smart bot that eases up their workload and boosts customer satisfaction. You can make a chat or call bot that interacts with customers on your webpage Facebook Messenger Slack WhatsApp and more. You’ll dive deep into the user experience by creating new conversation scenario templates and modifying existing ones—all without touching a line of code.
And since first impressions matter you can even customize your bot’s design to match your brand including the bot’s avatar and chat bubble colors. Unlike leftover Halloween candy that you definitely should’ve thrown out by now your bot only gets better with age. With the help of AI you can make improvements to your chatbot. That way customers feel like they’re interacting with a human not a robot.
Add and update training phrases intents and entities to improve your chatbot’s conversation skills over time. From there you can see how your chatbot performs by tracking conversation data on the analytics dashboard. Give your call agents a break and save time answering repetitive questions by automating parts of your call center with AI.
You can also link your bot to any API so you’re notified when customers start chatting. That way you can let a support agent step in and take over when the conversation needs an even more human touch. Not only can your bot keep up a conversation but it can also handle some of your internal processes letting you collect and follow up with leads.
You can integrate your bot with your workplace tools to automate tasks like collecting customer information and scheduling appointments. From there the bot can push info to your agents CRM and Google Sheets and even send emails. You’ll also be able to connect with customers worldwide since you can make your bot multilingual.
Answering the same frequently asked questions all day can start to feel like you’re the robot. Ideta lets you build a smart bot that fields all your potential leads and customer queries with a human touch so you can improve your customer engagement. Ditch the busy work without giving your customers the busy signal.
Plans and Features
Lifetime access to Ideta
All future Samurai Plan updates
No codes, no stacking—just choose the plan that’s right for you
You must activate your license within 60 days of purchase
Ability to upgrade or downgrade between 5 license tiers
Note: An Ideta session is defined as a chat interaction, regardless of the number of messages exchanged
60-day money-back guarantee, no matter the reason
Features Included in All Plans
Stripe and Zapier integrations
API (send and receive data)