ShippingChimp: ShippingChimp’s centralized portal acts as a repository of 200 shipping data points that includes key order delivery as well as delivery exception metrics. ShippingChimp’s branded tracking widget allows shoppers to dispute delivery issues without burdening support team.
Hence when order delivery is delayed or damaged, they have no way of taking any proactive remedial measures. They are forced to learn about delivery issues from Customers cite inferior delivery experience and lack of transparency about their orders as the topmost reason to abandon repeat purchases from a brand.
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ShippingChimp offers retailers the ability to curate a seamless brand experience from checkout to order delivery.With its predictive AI, ShippingChimp helps retailers intervene in delivery issues even before they take place.
ShippingChimp’s centralized portal acts as a repository of 200 shipping data points that includes key order delivery as well as delivery exception (returns, damages, lost) metrics.ShippingChimp’s branded tracking widget allows shoppers to dispute delivery issues without burdening the support team.
Not just for small to medium businesses. Even the giants in eCommerce have very little visibility into their shipment delivery process. They too struggle to gain in-depth insights into order-deliveries. This realization sowed the seed for building an end-to-end shipping intelligence platform: ShippingChimp.
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Self serve returns portal
Lost and damage management widget
Order Analytics and shipping cost insights
On-time delivery performance assessment
Shipping SLA and tariff rate