Appsumo again came with an awesome CRM for Entrepreneurs and Business owners. It is none other than LiveAgent which is available for a one-time fee.
What is LiveAgent
LiveAgent is a complete help desk that allows you to provide better customer service and be more efficient by bringing all your support tickets into one dashboard.
In one LiveAgent dashboard, you’ll have multi-channel support for email, live chat (customizable LiveAgent widget), voice, and social pages.
The LiveAgent real-time chat widget will not only let you communicate with visitors but will also show you how many site visitors you have and where they are coming from.
All the conversations in your dashboard can be assigned, merged, split, tagged, filtered, and prioritized. LiveAgent also has a built-in CRM that lets you store customer info and previous ticket history along with a support portal where your customers can find answers when you’re not around.
And you can generate user info like time spent on LiveAgent, number of tickets resolved, and other brag-worthy stats.
Here’s the thing: You and your customers deserve a better and more streamlined ticket process. And LiveAgent is just the tool to make that happen!
LiveAgent Pricing & Discount
LiveAgent costs $39 per month per agent for the All-Included plan, but for a limited time, It is available for $59 Lifetime version that includes 2 agents which saves 1000’s of dollars.