MyAlice Review: MyAlice helps you build the ultimate ecommerce helpdesk by managing orders and personalizing customer service conversations across channels all from one platform. Offering great customer service shouldn’t drain all the time and resources you need to grow your business.
The MyAlice dashboard makes it easy to speak with customers across channels seamlessly, showing you their entire communication history in one place. You’ll be able to support new purchase transactions and provide personal customer service simultaneously, without toggling between applications.
MyAlice lets you build a unique individual profile based on each customer’s purchase history.The tool’s clean, easy-to-navigate dashboard lets you integrate a live chat experience with social channels and ecommerce stores.
MyAlice’s AI also allows you to automate responses to requests for exchanges, returns and order tracking. It’s simple to set up the conversational AI to implement automated replies to repeat queries saving you tons of time and energy.
Thanks to MyAlice’s accurate data-gathering capabilities you can gain valuable insight into your customers’ experience with your site. Use data to build customer profiles create tailored recommendations and support your customers faster with context.
MyAlice is here to personalize your help desk, automate answers to common requests, and use data insights to drive sales. You can’t offer a flawless, tailored customer support experience and run a business all by yourself.
Plans and Features
Lifetime access to MyAlice
All future Business Plan updates
No codes, no stacking—just choose the plan that’s right for you
You must activate your license within 60 days of purchase
Ability to upgrade or downgrade between 5 license tiers
Only for new MyAlice users who do not have existing accounts
60-day money-back guarantee, no matter the reason
MyAlice Features Plans