Have you ever recharged the wrong Airtel number by mistake and wondered how to get your money back? If yes, then you are not alone. Many Airtel users face this problem every day and look for ways to reverse their wrong recharge. Fortunately, Airtel has some methods to help you with this issue. In this article, we will explain the Airtel wrong recharge reversal process 2024 and how you can use it to correct your mistake and get your refund.
The Airtel wrong recharge reversal process is a way to correct a mistake that you made while recharging your Airtel prepaid number. It allows you to transfer the amount that you recharged on a wrong number to your correct number or cancel the recharge and get your money back within 24 hours of the transaction. This way, you can avoid losing your money and enjoy the benefits of your recharge plan.
What is the Airtel Wrong Recharge Reversal?
The Airtel wrong recharge reversal process is a service provided by Airtel to help its customers who have recharged a wrong number by mistake. It is also known as WRR (Wrong Recharge Reversal) or RTR (Recharge Transfer Request).
This feature allows you to reverse a wrong recharge transaction within 24 hours of making it. This means that if you have recharged your Airtel number or someone else’s number with the wrong amount or plan, you can request a reversal and get your money back in your original payment mode.
The Airtel wrong recharge reversal process is simple and easy to follow. You just need to have some basic information about your transaction, such as:
- Your correct Airtel number
- The wrong Airtel number that you recharged
- The amount that you recharged
- The transaction ID or reference number
Airtel Wrong Recharge Reversal Process
3 different ways can be used to reverse the wrong recharge and get your money back. They are,
- Contacting Airtel customer care
- Sending an SMS to 51619
- Using the Mitra app
Let’s see how each of these methods works in detail.
Method 1: Contact Airtel Customer Care for Wrong Recharge Reversal
One of the easiest ways to reverse a wrong Airtel recharge is to contact the Airtel customer care and request them to transfer the amount to your correct number. You can do this by dialing 121 from your Airtel number or 198 for complaints. You can also email them at 121@in.airtel.com or tweet them at @Airtel_Presence.
When you contact the Airtel customer care, you need to provide them with the following details:
- Your name and mobile number
- The wrong number that you recharged
- The amount that you recharged
- The transaction ID or reference number
- The date and time of the transaction
The Airtel customer care executive will verify your details and initiate the reversal process. You will receive a confirmation message once the amount is transferred to your correct number. This may take up to 24 hours depending on the network conditions.
Therefore, if you want a faster and easier way to reverse a wrong Airtel recharge, you can try the next method.
Method 2: Send an SMS to 51619 for Wrong Recharge Reversal
Another way to reverse a wrong Airtel recharge is to send an SMS to 51619 with a specific format. This is also known as the WRR (Wrong Recharge Reversal) SMS format. You can use this method if you have recharged your Airtel number online through the Airtel app, website, wallet, or UPI.
To use this method, you need to send an SMS from your correct Airtel number to 51619 with the following format:
WRR <wrong number> <transaction ID> <amount> <correct number>
For example, if you have recharged Rs. 598 on 9876543210 instead of 8765432109 with transaction ID 1234567890, then you need to send an SMS like this:
WRR 9876543210 1234567890 598 8765432109
Once you send this SMS, you will receive a confirmation message from Airtel that your request has been received and processed. You will also get another message when the amount is transferred to your correct number. This may take up to 15 minutes depending on the network conditions.
Therefore, if you want a free and convenient way to reverse a wrong Airtel recharge, you can try the last method.
Method 3: Use the Mitra App for Wrong Recharge Reversal
The third and final way to reverse a wrong Airtel recharge is to use the Mitra app. This is an app designed for Airtel retailers and distributors to manage their business. However, you can also use this app as a customer to reverse a wrong recharge that you have done through a retail store.
To use this method, you need to download and install the Mitra app from the Google Play Store or the Apple App Store. You also need to register on the app with your correct Airtel number and OTP. Once you are logged in, you need to follow these steps:
- Tap on the “My Transactions” option on the home screen.
- Tap on the “Recent Transactions” option on the next screen.
- Find and tap on the wrong recharge that you want to reverse.
- Edit the phone number by entering your correct Airtel number.
- Tap on the “Submit” button to confirm your request.
You will receive a confirmation message from Airtel that your request has been received and processed. You will also get another message when the amount is transferred to your correct number. This may take up to 15 minutes depending on the network conditions.
Conclusion
Recharging a wrong Airtel number by mistake can be frustrating and annoying. But with these three methods, you can easily reverse your wrong recharge and get your money back in your correct number. Just remember to act fast and have all the necessary details ready before you request for reversal.
I hope this article has helped you understand how to reverse a wrong Airtel recharge and get your money back. If you found this article useful, please share it with your friends and family who may face this problem in the future. Also, let me know in the comments below if you have any questions or suggestions regarding this topic.
FAQ
Can I reverse a wrong Airtel recharge after 24 hours?
No, you cannot reverse a wrong Airtel recharge after 24 hours of the transaction. You need to request for reversal within 24 hours or else you will lose your money.
Can I reverse a wrong Airtel recharge if the wrong number belongs to a different circle or operator?
No, you cannot reverse a wrong Airtel recharge if the wrong number belongs to a different circle or operator. You can only reverse a recharge if the wrong number belongs to the same circle as yours and is also an Airtel number.
Can I reverse a wrong Airtel recharge if the amount is used by the wrong number?
No, you cannot reverse a wrong Airtel recharge if the amount is used by the wrong number. You can only reverse a recharge if the amount is not used by the wrong number and is still available in their account.
