- Thousands of Yahoo Mail app users reported problems with accessing their emails on Tuesday afternoon.
- The app kept crashing or showing technical errors, preventing users from logging in or reading their messages.
- Yahoo Customer Care acknowledged the issue and said they were investigating and working to fix it.
Why did it happen?
- The exact cause of the app crash is not clear yet, but some users speculated that it could be related to a recent update or a server outage.
- Yahoo Mail is one of the most popular email services in the world, with over 200 million active users.
- The app crash affected users across the US, UK, Canada, Australia, and other countries.
How did users react?
- Many users expressed their frustration and anger on social media platforms such as X, formerly Twitter, and Down Detector, a website that monitors outages.
- Some users said they were unable to access important emails or messages, while others said they were worried about their account security or privacy.
- Some users also complained about the lack of communication or support from Yahoo, and said they were considering switching to other email services.
What can users do?
- Users who are experiencing issues with the Yahoo Mail app can try some troubleshooting steps, such as clearing the app cache, updating the app, restarting the device, or checking the internet connection.
- Users can also access their emails via the web browser or other email clients that support Yahoo Mail.
- Users can also contact Yahoo Customer Care via their website, phone, or social media channels for further assistance.
What is the status of the issue?
- As of Wednesday morning, the app crash issue seems to be resolved for most users, according to Down Detector and user reports.
- Yahoo Customer Care has not provided any official update or explanation for the issue yet, but said they would update as needed.
- Yahoo Mail app users are advised to check their app settings and email security regularly, and report any suspicious or unusual activity to Yahoo.
